Privacy Policy
Effective Date: 15 May 2025
Last Updated: 15 May 2025
At Guide Angels (“we”, “us”, or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website. This policy is in accordance with Ghana’s Data Protection Act, 2012 (Act 843) and relevant supporting laws and regulations.
1. Legal Basis
This Privacy Policy is guided by the following laws of Ghana:
- Data Protection Act, 2012 (Act 843)
- Electronic Transactions Act, 2008 (Act 772)
- Cybersecurity Act, 2020 (Act 1038)
- National Communications Authority Act, 2008 (Act 769)
- Children’s Act, 1998 (Act 560) (if applicable)
- Any other applicable sector-specific regulations (e.g., financial or health data protection rules)
2. Information We Collect
When you use our website, we may collect the following information through online forms or other interactions:
- Full Name
- Email Address
- Phone Number
- Physical Address
- Any other personal information you voluntarily provide
We may also collect non-identifying technical information such as:
- IP address
- Browser type and version
- Device information
- Pages visited and interaction logs
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to inquiries or service requests
- To provide services or updates you request
- To improve user experience and site functionality
- To send newsletters or marketing content (only with your consent)
- To fulfill legal obligations under Ghanaian law
- To protect the security and integrity of our systems
4. Consent
By submitting information through our website, you give us consent to process your data as outlined in this policy. You may withdraw your consent at any time by contacting us (see Section 10).
5. Sharing and Disclosure of Information
We will not sell or rent your personal data. We may share your information with:
- Trusted third-party service providers (e.g., hosting, email platforms) under confidentiality agreements
- Government authorities or regulators if required by law or court order
- Other parties where required to fulfill a contract or legal obligation
6. Data Security
We take all reasonable steps to protect your data using appropriate technical and organizational measures, including:
- Secure server environments
- Access control and authentication systems
- Data encryption (where applicable)
- Staff training and awareness
7. Data Retention
We retain your data only for as long as needed to fulfill the purpose it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
8. Your Rights
Under Ghanaian law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate or outdated data
- Object to or restrict certain types of processing
- Withdraw consent to processing
- Lodge a complaint with the Data Protection Commission of Ghana
To exercise any of these rights, please contact us using the details in Section 10.
9. Cookies and Tracking Technologies
We may use cookies and related technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
10. Contact Information
If you have questions, concerns, or requests related to your personal data, please contact us:
Guide Angels
4th Obodia Street, East Airport, Accra – Ghana.
+233-30-2727-428 (Fixed Line)
+233-50-8056-671 (Mobile / Whatsapp)
info@guideangels.com
investment.guideangels@gmail.com
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in the law or our practices. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
By using our website, you agree to the terms of this Privacy Policy.